Effective Date: January 1, 2025

These Terms & Conditions (“Terms”) govern your use of the services provided by Creative 360 Pro (“we,” “us,” or “our”). By accessing or using our website and services, you (“Client”) acknowledge that you have read, understood, and agree to these Terms. If you do not accept these Terms, you are not authorized to use our services.

No Refunds and No Guarantees

Creative 360 Pro has a strict no-refund policy for all services rendered. Once work has commenced, payments made are final and non-refundable under all circumstances.

Creative 360 Pro does not guarantee specific results, rankings, or outcomes. The effectiveness of SEO and digital marketing services depends on multiple variables, including but not limited to the existing state of your online presence, work completed by previous agencies, industry competition, and external factors beyond our control.

SEO and digital marketing are long-term strategies. Tangible results such as improved rankings, increased traffic, and higher call volumes typically require consistent effort over a minimum of six months. Clients starting from ground zero may experience longer timelines before seeing measurable results.

Six-Month Contract Commitment

All services provided by Creative 360 Pro require a minimum six-month commitment. This commitment is essential for the strategic execution of long-term campaigns.

Contracts cannot be canceled or terminated before the completion of the six-month term. Early termination requests will not be accepted, and Clients remain obligated to pay for the full six-month term, even if services are discontinued.

Contracts will automatically renew at the end of the six-month term unless the Client provides written notice of cancellation at least 30 days prior to the renewal date.

Document Signing and Record Keeping

All agreements are documented and signed electronically via platforms such as DocuSign. By signing the agreement, the Client confirms their acceptance of these Terms, including the Cancellation and Refund Policies.

Payment Terms and Disputes

Clients are required to resolve all payment disputes directly with Creative 360 Pro. Initiating chargebacks or reversing payments through banks or payment providers is strictly prohibited. In the event of a chargeback, Creative 360 Pro reserves the right to terminate services immediately and pursue legal action to recover funds, including additional costs and legal fees.

No Liability for Results

SEO and digital marketing involve dynamic processes influenced by multiple factors, including search engine algorithm changes and competition. Creative 360 Pro is not liable for specific business outcomes, including but not limited to rankings on search engines, traffic increases, or revenue generation.

Client Responsibilities

The Client must provide accurate, complete, and up-to-date information necessary for the successful execution of services.

Clients are expected to respond promptly to requests for approvals, content, or feedback and provide all required materials (e.g., images, logos, copy) in a timely manner.

Modifications and Termination

Creative 360 Pro reserves the right to modify or discontinue services at any time. Any changes will be communicated to the Client, and these Terms will remain in effect unless the contract is terminated in accordance with the cancellation policy.

Governing Law

This agreement is governed by the laws of the State of New Jersey. Any disputes arising from these Terms will be resolved exclusively in the courts of New Jersey.

SMS Terms & Conditions

1- SMS Consent Communication: The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications: If you have consented to receive text messages from Creative 360 Pro, you may receive messages related to the following:

• Reports
• Appointment Reminders
• General Information

3- Message Frequency: Message frequency may vary depending on the type of communication. You may receive up to 10 daily SMS messages depending on your engagement.

4- Potential Fees for SMS Messaging: Standard message and data rates may apply, depending on your carrier’s pricing plan.

5- Opt-In Method: You may opt-in to receive SMS messages from Creative 360 Pro by submitting a website form.

6- Opt-Out Method: To opt-out, simply reply “STOP” to any SMS message you receive.

7- Help: For help, reply with “HELP” or contact us at 973-563-1729.

8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt-out by texting “STOP.”
• For assistance, reply with “HELP” or contact Creative 360 Pro.
• Message frequency may vary.

For questions or concerns, please contact us:

Creative 360 Pro

Phone: 973-563-1729

Email: Hello@creative360pro.com

Website: www.creative360pro.com