Effective Date: January 1, 2025

At Creative 360 Pro, we are dedicated to delivering top-tier SEO and website design services to help businesses thrive. This cancellation policy outlines the terms governing cancellations, refunds, and disputes related to our services. By engaging Creative 360 Pro, you agree to these terms without exceptions.

Cancellation Procedures

To cancel services, clients must submit a written notice to Creative 360 Pro, including the following details:

• Client’s name
• Project details
• Reason for cancellation
• Effective date of cancellation

Cancellation notices must be sent via email to hello@creative360pro.com or by phone at 973-563-1729.

Cancellation and Refund Policy

Website Design Services

• The one-time website design fee is non-refundable once work has begun.
• This fee covers customized design, development, and allocated resources.
• Clients are responsible for full payment regardless of project completion status.

SEO Services

• SEO services require a long-term approach, typically yielding results in 5-6 months.
• SEO services are non-refundable once initiated.
• No guarantees regarding rankings or immediate results within 2-3 months.

6-Month Contract Commitment

• SEO services require a mandatory 6-month contract with no early cancellations.
• Payments are automatically charged monthly throughout the contract term.
• Early termination is not permitted, and full payment is required.

No Refund After Work Commences

Once work begins on any service, no refunds will be provided.

Third-Party Cancellations

Creative 360 Pro does not recognize cancellations made through third parties.

Termination for Cause

• Non-payment of invoices
• Failure to provide required materials
• Violation of project requirements

Client Responsibilities

• Understanding the Terms: Clients acknowledge the non-refundable nature of services.
• Timely Communication: Clients must provide necessary assets and approvals promptly.
• No Chargebacks: Clients agree not to dispute payments after services begin.

Governing Law

This policy is governed by the laws of the State of New Jersey.

Modification of Services

Changes in scope may result in additional fees and time adjustments.

Amendments to the Cancellation Policy

Creative 360 Pro reserves the right to update this policy without prior notice.

Contact Information

Creative 360 Pro

Phone: 973-563-1729

Email: hello@creative360pro.com

Website: www.creative360pro.com